Description

The core responsibility of the Client Service is to interact with clients on a daily basis, promptly responding to all inquiries in a courteous and efficient manner. The responsible person should maintain exemplary customer relationship skills that promote a superior company image. In addition, the Client Service should provide information to customers on the performance of the application to meet project KPI in terms of deliverables.

Responsibilities  

• Responds to client questions in person as well as over the mediums regarding project submissions on deadline.
• Receives brief from the client and accurately communicates with other responsible departments to effectively carry out the operation.
• Co-ordinates with the client and business development unit to establish an offer network
• Prepares weekly report to be sent to the client, and when required presents important data and analytics.
• Prepares necessary documents and sends files to appropriate departments
• Ensures project delivery within the required budget, also ensures the team is well coordinated to achieve project milestones within the specified time
• Contacts and establishes an agreement with third-party vendors
• Concentrating on weekly KPI to achieve
• Undertakes special projects and other duties as assigned

Requirements

• At least a Bachelor’s Degree in any subject
• Good Communication skill both in Bangla & English
• Time-management skills. Balancing competing priorities and multiple projects while meeting strict deadlines
• Minimum 1 year of Agency experience is required.

Benefits

• Attractive salary package.
• Friendly environment, No one is boss/sir here.
• 2 days weekend (Friday and Saturday).
• Festival Bonus.

Send us your Updated Resume to CAREER@MAGNITODIGITAL.COM attached with,

• Cover Letter
• Recent Passport size Photograph